SATISFIED CUSTOMERS WRITE

Every Holiday Season my fianceé and I enjoy making ALL the festivities and dinner parties with our friends and clients WITHOUT driving. We depend on Charley's to pick us up and take us home and the service has been excellent for as long as I can remember. Thanks for helping us enjoy each season to its fullest, safely. Keep up the good work! Aloha -- H. Griffith

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Being from the outer island, I really dreaded the thought of renting a car and driving on O´ahu. It was my good fortune to have met John Metar on my first trip! He is such a fine person with a real feeling for serving people in the old Aloha style. He has always been on time, pleasant, courteous and helpful beyond his job description! I think your company is blessed to have such a fine person to represent you. Thank you for being there for me John - and Charley's. Aloha -- Toby Rogooff, proprietress, Calasa Service, Kula, Maui

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Mahalo to Charley's Taxi and Limousine for returning my cell phone. Please thank all the staff that were involved and especially the considerate individual who took the time to bubble-wrap it! It arrived in perfect shape! Thanks again. -- John M. Ladd

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Left my car a little bit into the tow away time, went back to move it, saw it leaving attached to a tow truck. Found a phone, called and found where it had gone, called a cab and went to the place. Learned they only take cash $85! Who carries that much cash?? And by then, banks closed. I do not use ATMs and have no PIN #s. Another cab picked me up, listened to the tale of woe very sympathetically, took me to a distant supermarket with a bank branch still open. While I was getting cash, he wandered off and came back with groceries. He handed me a slice of custard pie and bottle of Sprite "to make you feel better"! Now, how sweet is that??!! I nearly wept.

When I got the car, it had a ticket on it for $70. I did not care because I felt much better, full of custard pie. That darling man goes by the name of TV, is from Niue and drives for Charley's. He has a very bright shiny halo. Best -- Mimi Forsyth

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I had the nicest Charley's cab driver who drove me to the airport at the end of March. He was an old guy who had sheet music of an old hapa haole song, and told me he was taking ukulele lessons. I asked him if he could sing the song - so I was serenaded all the way to the airport! Where but here could a passenger be treated to something so sweet? A real gentleman. -- Dion Coschigano, Verizon,  Honolulu

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I took a cab about noon from Ala Moana Center to Waikiki Sunset hotel. Upon entering the lobby, I realized that I left one important package on the back seat of the cab. I immediately asked the front desk clerk to call Charley's to locate my package. Minutes later, the clerk notified me that the attempt to locate my package was unsuccessful. At that time, I really felt so sad and depressed. I was just looking outside, contemplating this disastrous situation when a familiar looking cab stopped in front of the hotel. At that time, I felt it was close to a miracle!

My cab driver just entered the hotel with my lost package!!! I was so overwhelmed with joy and relief that tears started flowing out of my eyes like a raindrop. I couldn't even react when my cab driver (Mr. X) tapped twice on my shoulder, raised his hand and left. Now, I deeply regret that I didn't even have the guts to thank Mr. X personally due to language barrier and give him a handsome tip.

Back in Japan, I've decided that I have to somehow express and relay my appreciation and gratitude to Mr. X. He was so kind. By inquiring the travel agent, I was able to get the name of the owner and address of Charley's Taxi. I still recall how comfortable the ride was to the hotel. The seat was so soft! While I was riding, the radio was tuned to a Japanese station. I really felt at home.

My trip to Hawai´i was great, fantastic and memorable -- only because of Mr. X and Charley's! Right now, I am working very hard and planning another trip to Hawai´i. I am looking forward to riding Charley's Taxi again! I would like to give my best regards to Mr. X and say hello and Aloha to all the staff of Charley's. Please take care. -- Kazuyo Sasa, from Nagoya, Japan

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CUSTOMER TESTIMONIALS

Charley's Taxi Driver Returns $10,000 Cash in Purse Left in Cab
Customer from Alana Hotel went to airport and forgot purse in taxicab. Radio dispatcher calls driver who was on the way to Aloha Tower. Driver returns lady's purse and gets a "big hug." Driver tells customer "you're lucky you stayed at Alana who works with Charley's Taxi. Otherwise, you would probably not have gotten your purse back." Customer also grateful to radio dispatcher.


Charley's Taxi Driver Finds and Returns $16,000 Cash and Travel Agency Tickets
Group tour conductor took cab from Aloha tower to Waikiki Resort. Driver Lovey Contado found customer's belonging and took it back to the hotel. Passenger's husband almost didn't let driver talk to his wife who was still unaware she lost anything. Driver refused $300 reward initially offered. Driver refused another $150 reward, but customer insisted to take driver to lunch at Halekulani Hotel.

Same Driver Finds and Returns $700 Cash
Same driver finds $700 Cash. Employee of Princess Kaiulani went from Aloha Tower to bar on Kapi´olani. Customer left $712 in envelope in taxi. Lovey went back to find customer who didn't realize he was missing his envelope. Customer asked driver to take him home. No reward taken.