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Safety

Hawaii’s Safest Ride - Since 1938

Protecting you from start to finish with the latest advanced driving technology combined with 87 years of experience. We are always looking out for you-24 hours a day, 7 days a week.

White taxi roof sign with red text 'ALLWAYS Charley's'

3 Keys to Safety:

Driver

Professional Licensed Drivers with real world driving experience.

Vehicle

State-of-the-Art Vehicles with the latest technology in Safety and Security.

Team

Highly trained Dispatch Center with fault tolerant safety systems.

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Driver

We deploy the most advanced transportation technology you’ll find anywhere in the world. Our mission is to make booking a taxi as convenient, easy and simple as possible for everyone.

Our drivers follow the strictest standards for professional drivers.

Checklist with pen marking checkboxes

Background Checks & Immigration Status

Prior to hiring we do full background checks with zero tolerance on any offenses.

Driving lesson inside a car, with instructor holding a clipboard and student in the driver's seat.

Driving Tests

Drivers must pass a real world ride-along test and several Driving Simulator scenarios to ensure safe and professional driving at all times.

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Mandatory English Ability

All Drivers must pass a minimum standard level of English to communicate easily with customers.

White Honda vehicle parked on grass with mountains in the background under a blue sky.
Red number 02 on white background.

Vehicle

We are committed to service excellence. We deploy the most advanced transportation technology you’ll find anywhere in the world. Our goal is to make your experience as convenient, safe, and easy as possible.

All our vehicles are outfitted with state-of-the-art safety technology

Driving test scene with instructor and student in car, student at steering wheel, instructor holding checklist, interior view.

Emergency Rescue System

Taxis are equipped with 3 emergency alert buttons, including one on a remote with a 50-yard range and one which is hidden.

Netradyne Driveri device, dashboard camera for vehicle safety

Netradyne

Best in class safety video camera system with instant audio/visual alerts identifying risky drivers and behaviors, as well as data collection for analytics and coaching.

Taxi dispatch and fare management system interface with trip details, fare calculation, statistics on vehicles, GPS availability, and duty status options.

MTI

Automated dispatch system matches trips to drivers in 30 zones, with automated text message notifications to customers.

Motorola two-way radio with microphone

2-way Radio

MOTOROLA 900MHz 2-way radio FCC licensed proprietary, static-free channel with 5 antenna sites. Supplements MTI to cover trips, and during power or mobile service outages.

Person working at dispatch center with multiple computer monitors and a headset, operating a keyboard and mouse, viewing mapping and data systems on screens.
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Team

Our home base monitors all vehicles and knows where everyone is at all times. We can both view and communicate directly with all drivers to keep everyone safe as possible 24/7.

Dispatch Center overwatch for all our drivers and passengers.

Two women working at a command center with multiple monitors and headsets.

Dispatch Center

Home base monitoring all vehicles operating with alerts anytime issues or problems detected.

Map of Waikiki showing locations of hotels, restaurants, and attractions with markers at various points.

GPS Tracking

All vehicles are fitted with advanced GPS tracking to monitor all movement keeping both drivers and passengers safe.

Group of people with luggage loading into a taxi under a parking structure at night.

Ground Support

Additional ground support staff at high traffic such as Airport pickup locations. Giving additional logistics support to drivers and riders.

Visit our FAQ page to learn more about us!