Na Po‘e Pa‘ahana Award

The Hawaii Hotel & Lodging Association honored Charley’s Taxi with the Na Po‘e Pa‘ahana Award (The Hardworking People) in the supplier of the year category for 1994-95 for the State of Hawai‘i. This award recognizes our outstanding efforts in performing our job and for supporting the community. Charley’s is the only taxi company to win this award.

Hokule‘a Award

“The Voyage of Teamwork and Dedication in Achieving Quality and Service Excellence” from the Hilton Hawaiian Village, 1996.

City & County of Honolulu Citation, 1997

The Honolulu City Council honored Charley’s role in improving the standards of personnel in the visitor industry: “Charley’s Taxi and Tour is the first and only taxi company in the nation that has drivers who have completed and are certified in courses that enhance their skills in history, culture and language.”Honolulu City Council’s CERTIFICATE HONORING CHARLEY’S TAXI & TOURS:Charley’s was recognized in 1997 for improving the standards of personnel in the visitor industry. “For many visitors to our state, the first impression of Hawai‘i could set the tone for the entire trip — it could be something as insignificant as a short half hour drive from the airport to Waikiki or their initial destination. A personable as well as knowledgeable quality in the individual who is driving them will indeed make a difference to create a positive experience in Hawai‘i.More than 150 taxi and limousine drivers and concierge from Charley’s Taxi and Tour have taken the personal initiative to complete a training program aimed at upgrading the standards of personnel in the visitor industry. The training programs are part of a private-public partnership movement and are voluntary on the part of the employers and employees. The three programs are:

• Professional Standards for Hawai‘i’s Tour Driver/Guides

• Taxi Taxi in Japanese

• Ho‘okipa Aloha Council’s Multi-Cultural Training Program

Charley’s Taxi and Tour is the first and only taxi company in the nation that has drivers who have completed and are certified in courses that enhance their skills in history, culture and language. This sizable accomplishment demonstrates Charley’s sincere commitment to improving the skills of their drivers and concierges, as well as the drivers’ desire to provide excellent, well-rounded service to the visitor.

On behalf of the People of the City & County of Honolulu, the Council commends Charley’s Taxi & Tour for their exemplary role in improving the standards of personnel in the visitor industry. Further, the Council would like to acknowledge and commend the drivers and concierge for their commitment to excellence and service by participating in and completing these training programs.”

Better Business Bureau: Rated A+

CHARLEY’S TAXI IS RECOGNIZED FOR ITS COMMITMENT TO QUALITY AND PROFESSIONALISM, as evidenced by ongoing customer letters, media attention, prestigious industry awards, and community citations. Ride with the trusted leader, and see for yourself how, setting the highest taxi, tour transportation industry standards for quality and professionalism in Hawaii, Charley’s has earned its sterling reputation.

TripAdvisor “Certificate of Excellence”

Travelers consult TripAdvisor to plan and book the perfect trip. Now in its 9th year, the Certificate of Excellence designation recognizes establishments that consistently earn great TripAdvisor reviews from travelers. The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. “This recognition helps travelers identify and book properties that regularly deliver great service. TripAdvisor is proud to play this integral role in helping travelers feel more confident in their booking decisions,” says Vice President of Industry Marketing, Heather Leisman..

AAFES Exceptional Vendor Partner

Charley’s Taxi is proud to share this Certificate of Appreciation from the AAFES Hawaii Services Team, our valued partners in serving Hawaii’s soldiers. We strive every day to ensure that our military and civilian personnel has access to safe and reliable transportation on and off Oahu’s military installations.

Strategic Partnership Recognition

Japan Travel Bureau’s Oli Oli program wins Japan’s Award of Excellence – Charley’s is cited as Oli Oli Taxi, December 10, 1998

The People’s Choice

Honolulu Magazine listed Charley’s Taxi in “How to Live Better and Cheaper in Honolulu.”